BLWBABY- SG Return Policy

Our return policy is accordance to the Singapore consumer law and our customer satisfaction is our top priority.

If you receive your products and its defects

• • please contact us within 7 days of purchase via shop@blwbaby.com.sg
  • include description, photos as much information as you can.
  • Once we receive the request we will provide instruction on what to do with the defects products
  • Please Note: we will give store credit upon completion of the return process.
  • Return freight is at customer cost.
  • Item must be in its original purchase condition
  • Packaging must be unopened, unused, unmarked and not defaced in any manner.
  • Items purchased as part of a set or a multi-item pack must be returned as a whole set.
  • This return policy does not apply to items, which have been stated as non-exchangeable or non-returnable.
  • Item purchased outside www.blwbaby.com.sg is not eligible for exchange or return.

If you receive your products and it’s not what you expected

• • Please contact us within 14 days via Shop@blwbaby.com.sg
  • include description, photos as much information as you can.
  • We will endeavour to get back to you within 24 hrs with action plan
  • Exchange or return is possible, return freight is at customer cost
  • Upon return, store credit will be given and it will be valid for 12 months
  • In the event of exchange, the additional difference must be paid by customer and the less difference will be store credit valid for 12 months.
  • Item must be in its original purchase condition
  • Packaging must be unopened, unused, unmarked and not defaced in any manner.
  • Items purchased as part of a set or a multi-item pack must be returned as a whole set.
  • This return policy does not apply to items, which have been stated as non-exchangeable or non-returnable.
  • Item purchased outside www.blwbaby.com.sg is not eligible for exchange or return.