
BLWBABY- SG Return Policy
Our return policy is accordance to the Singapore consumer law and our customer satisfaction is our top priority.
If you receive your products and its defects
- please contact us within 7 days of purchase via shop@blwbaby.com.sg
- include description, photos as much information as you can.
- Once we receive the request we will provide instruction on what to do with the defects products
- Please Note: we will give store credit upon completion of the return process.
- Return freight is at customer cost.
- Item must be in its original purchase condition
- Packaging must be unopened, unused, unmarked and not defaced in any manner.
- Items purchased as part of a set or a multi-item pack must be returned as a whole set.
- This return policy does not apply to items, which have been stated as non-exchangeable or non-returnable.
- Item purchased outside www.blwbaby.com.sg is not eligible for exchange or return.
If you receive your products and it’s not what you expected
- Please contact us within 14 days via Shop@blwbaby.com.sg
- include description, photos as much information as you can.
- We will endeavour to get back to you within 24 hrs with action plan
- Exchange or return is possible, return freight is at customer cost
- Upon return, store credit will be given and it will be valid for 12 months
- In the event of exchange, the additional difference must be paid by customer and the less difference will be store credit valid for 12 months.
- Item must be in its original purchase condition
- Packaging must be unopened, unused, unmarked and not defaced in any manner.
- Items purchased as part of a set or a multi-item pack must be returned as a whole set.
- This return policy does not apply to items, which have been stated as non-exchangeable or non-returnable.
- Item purchased outside www.blwbaby.com.sg is not eligible for exchange or return.